Some of you may have noticed the changes in the name and the logo on our site and this blog. The focus of our research, and of our technology development efforts, have pivoted over the last few years. We feel that the new name – Customer Experience IQ – reflects more accurately the type of service we provide. The new, shorter url (http://cx-iq.com) also makes it easier to find us.
The effort may take a few weeks to proliferate through our website screens and data dashboards, that are open to our registered users.
Please forgive us for this temporary inconsistencies in your experience.