Tag Archives: Microsoft

Customer Experience, Correlations and Predictions of the Future

Recently I read very interesting article that explores role of intuition in data science. It is written by Tom Davenport who is well known in the field of analytics:  “A hypothesis is an intuition about what’s going on in the … Continue reading

Posted in Customer Experience CX, Customer Reviews Analytics, Market Intelligence, Opinion Miner | Tagged , , | Leave a comment

Musing on difference between successful product & innovation

We all know examples of such innovations as Ford T, Microsoft Word, iPod and iPad to name a few that dominated and still dominate their product categories. These are very different products, however the thought process, methods and techniques of the people who are behind the creation of these products, are a mystery we want to discover. Continue reading

Posted in Market Intelligence, Market Research, Product Management, Product Marketing | Tagged , , , , , , , , , , | 6 Comments