Tag Archives: Metrics

Why People Dislike Metrics

The KPI metrics can shine a light on our performance and quality of our decisions that can be too bright and harsh. Continue reading

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Apple iPad 2 camera is eroding its reputation

Given the enthusiasm of Apple fans and popularity of the original iPad, I wonder if the bar was set too high for many iPad 2 purchasers. Digging deeper into the details of Customer Experiences we can see that a lot of negative comments are focused on quality of the camera embedded into the tablet. Continue reading

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Musing on challenges of measuring

Uncertainty is the reason for any important measurement effort. Measurement improves confidence in a quality of the decision is supports, but it cannot guarantee an outcome, after all according to Warren Buffet “It is better to be approximately right than to precisely wrong.” Continue reading

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