Tag Archives: DMR

Roku rocks and Boxee Box does not

We selected the following DMR’s, listed alphabetically, for this Voice of Customer analysis:
Apple TV 2010 (593 customer reviews)
D-Link Boxee Box (425 customer reviews)
Logitech Revue (367 customer reviews)
Roku XDS Streaming Streaming Player (1,186 customer reviews)
Our analysis shows that Reliability is the most important attribute of customer experience for Digital Media Receivers, as 16.79% of all opinions expressed were focused on it. Unfortunately Boxee Box disappointed substantial number of their customers by shipping defective units, connectivity problems and firmware related stability issues. Continue reading

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