This week we analyzed Digital Picture Frames. As of this date we monitor 192 products in this category and analyzed 18,427 reviews written by their customers. However some of these products have not accumulated enough reviews to produce statistically representative and accurate metrics, so we filtered them out of the competition. The second round disqualified any product that failed to meet Customer Expectations with its Functionality, Reliability or Support.
Portable USA PU-10W
2010 Piplzchoice Award winner
26.8% above average Customer Satisfaction in its Category
The winners are chosen by their customers
Below is the list of the runner up products
and a sample of the Customer Satisfaction Index distribution from average for the best and the worst performers
Digital Frames Reputation – Deviation from average CSI