This week I committed a double SNAFU, so I would like to apologize and to make appropriate corrections. Our selection process for the award needs some improvements and cannot be relied exclusively on semantic definitions of categories. Remote controls category happen to contain devices for TV, garage openers and other applications that should not be considered as competing products. I apologize and will update the selection process for the next week.
This is the correction
This week we analyzed Customer Reviews for Remote Controls. As of this date we monitor 90 products in this category and analyze 12,772 reviews written by their customers; however some of these products have not accumulated enough reviews to produce statistically representative and accurate metrics, so we filtered them out of the competition. The second round disqualified any product that failed to meet Customer Expectations with its Reliability or Support.
2010 Piplzchoice Award winner
29% above average Customer Satisfaction in its Category
The winners are chosen by their customers
For full list of products in this category and Customer Reviews used for this research, select “Accessories & Supplies > Audio & Video Accessories > Remote Controls” Category in Product Reputation Market Intelligence Report.Below is the list of contenders
URC RFS200-2010 Piplzchoice Award winner/29% above average Customer Satisfaction in its Category