Monthly Archives: June 2012
Smartphone Recommendation Engine
Specifications and features are important, but it is not always clear how they translate into customer satisfaction with the phone after the purchase. Continue reading →
Posted in Opinion Miner
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Tagged Customer reviews, customer satisfaction, customer satisfaction ratings
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A Case for Simplicity Marketing
Simplicity is NOT limitation of choices. Why does traditional marketing make it so complicated for consumers to choose their products? Continue reading →
Posted in Customer Intelligence, Product Marketing
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Tagged Apple, Customer Experience, customer satisfaction, customer satisfaction ratings, Samsung, smart phones
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