Monthly Archives: February 2012

Customer Satisfaction and Revenue Growth

Posted on by Gregory

Consistent rate of customer satisfaction should bring your company high rates of retention. Their advocacy would reduce your expenses acquiring new customers. Continue reading →

Posted in Customer Support, Market Intelligence, Market Research | Tagged , , , | 2 Comments

Differentiation and Customer Intelligence

Posted on by Gregory

A few ideas for use of customer intelligence to Differentiate your product in a mind of consumer and to Resonate your message with their value Continue reading →

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Deciding What Not To Do

Posted on by Gregory

“Deciding what not to do is as important as deciding what to do.”. Here is an example of how to use Market Intelligence to help you make this decision. Continue reading →

Posted in Market Intelligence, Market Research, Product Management, Product Marketing | Tagged , , | 1 Comment