Monthly Archives: December 2011

Customers view of Tablets-2011

This analysis is based on 30,670 customer reviews of 108 tablets published online by December 24th 2011. Continue reading

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2011 – Customers view of Smart Phones

Android OS enthusiasm in 2011 did not translate into customers satisfaction lead as Windows smart phone customer reviews produced more positive Customer Intelligence results Continue reading

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Musing on Metrics, Marketing and Innovation

We all know that our experience with “products” depends on many factors that are not connected to or even correlated with its specifications, functions and features Continue reading

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