Monthly Archives: August 2011

3 Reasons why Surveys may harm your business

Availability of inexpensive and easy-to-use technology for conducting online surveys is not a good excuse for harassing your site’s visitors. Continue reading

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Word of Mouth (WOM) analysis of popular Tablet brands

This online market research, administered by Amplified Analytics is based on the analysis of customer feedback from 8,241 tablet users. Continue reading

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Customer Experience Management and Opinion Mining of Social Media

Social media monitoring quickly becomes a “commodity” with hundreds of companies’ rummaging through fire hose streams of communications. Brands want to know what people think about them and are prepared to pay for this knowledge. What is the value of knowing that people communicate a positive sentiment about your brand today? Continue reading

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